Mahindra Holidays and Resorts india limited

Branch Manager- South Mumbai

  • Full-time
  • 10 years plus
  • Travel/ Airlines...
  • Not Disclosed

  • Posted on: Mon Dec 03, 2018
  • Apply before: Mon Dec 30, 2019


Job Purpose : 

To run efficient, profitable, highly customer centric and quality branch sales operations through highly engaged sales teams  

Job Responsibilities : 
1.Managing all operational aspects of the branch functioning including sales planning, member relations, human resources, administration and cost control in accordance with the organizations objectives
2.Efficiently complete overall monthly targets planning and distribute targets to teams and individuals, basis productivity, capability and quality 
3.Assess local market conditions and identify current and prospective sales opportunities within the territory
4.Plan Acquisition Marketing (Lead generation) activities with Branch Marketing team
5.Ensure distribution and regular monitoring of all pull based leads, e.g. Digital Leads, Member referrals, etc. to various teams
6.Closely monitor and track lead conversions by both marketing activities and sales teams
7.Take timely and appropriate decisions for course corrections based on the weekly monitoring and tracking of lead to sale trends
8.Ensure high level of engagement within the teams and provide necessary training, coaching & motivate to meet performance expectations
9.Hire high energy and talented individuals to manage various teams and ensure that the talent pipeline is fueled appropriately at all times
10.Manage and control various costs with a view to ensure a highly profitable and growth oriented business
11.Keep track of all member complaints and ensure resolution of all escalations within given TAT

Candidate Specification : 
Strong Direct Sales Experience
Excellent Leadership and People Management Skills
Strong Results Orientation and Execution Excellence
High Energy and Passion
High Customer Centricity                                                                                         

Company Information

Mahindra Holidays and Resorts India Ltd. a part of the Infrastructure Sector of the Mahindra Group, brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company's flagship brand is 'Club Mahindra'

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