Talent Corner Hr Services Pvt Ltd
Ahmedabad

Customer care representative

  • Full-time
  • 1 - 4 years
  • HealthCare/Pharma
  • Not Disclosed

  • Posted on: Fri Mar 13, 2020
  • Apply before: Tue May 12, 2020

Description

Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Company Information

We are a professional human resources organization providing innovative recruitments solutions to the corporate world. Incorporated in 2002, with a modest set-up of just three people, today Talent Corner has grown into one of India’s leading HR Management Company with 200 team members at 15 locations across India. We are serving over 900 clients in diverse industries. The Recruitment Industry in India is growing at the fastest space hence the need for skilled manpower becomes crucial. In today’s challenging scenario our company aims to match the right person to the right job with the highest level of service. Our Continuous Endeavour is to make the Recruitment process Easier, Faster and Transparent, in order to absorb fresh talent. To reduce the Gap and Upgrade the relationship between a candidate and client which represents the goal we are trying to achieve.

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