Ace Computer Services

Desktop Support Engineer at Mumbai for Wipro Infotech

  • Full-time
  • 1-3 years
  • IT/Hardware
  • 1.5 to 3 Lacs

  • Posted on: Mon Mar 11, 2019
  • Apply before: Fri May 10, 2019


  1. Troubleshooting and installation of desktop / laptop OS
  2. Troubleshooting and installation of printers, scanners
  3. Office and Business application client installation and configuration.
  4. Installation / configuration/archive of outlook e-mail client
  5. Basic knowledge of ticketing tool to assign, update and close calls in tool
  6. Antivirus client installation and Definition update
  7. Microsoft patches and service pack update on system
  8. Awareness of Information security policy and adherence
  9. Coordination with IT vendor for warranty support and call logging
  10. Basic Understanding of LAN network and troubleshooting
  11. Good communication skill verbal, email. 
  12. Escalating IT issues to next level where necessary and keep user informed on call.

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