Aviyana Ventures Pvt Ltd
Mumbai

IT Technical Support Executive

  • Full-time
  • 0 - 10 years
  • Others
  • Not Disclosed

  • Posted on: Mon Oct 14, 2019
  • Apply before: Fri Dec 13, 2019

Description

 Knowledge Windows Linux Mac and Android with Troubleshooting Configuration and Installation of various client

software Email and Application Identify and correct or advise on operational issues in client computer systems Able to

promptly answer support related emails phone calls and other electronic communication channelsExperience with

hardware and software technology with problem solving skillsHandle multiple cases at the same time with varying

degrees of prioritiesUpdate customers via CRM Email chat on progress of their cases on a regularbasis Leverage team

members expertise to deliver resolutions to customers in a timelymanner Knowledge of CRM would be beneficial

Experience working with the following ADS LDAP IMAP MSExchange Server Any other mail server like Lotus Notes

Linux based Mail ServerNetwork SecurityFirewall Any Software or Hardware Troubleshooting OS LAN WAN VPN issues

Remote Access Tools Candidates who are genuinely interested only.

Company Information

Aviyana HR Solutions, a division of Aviyana Ventures started as RPG Venture in year 2013 as a Proprietary Firm and became Private Limited in December 2015. We believe in philosophy of " powered by passion for excellence". The brain child of Dr. Ravindra Pratap Gupta RPG Ventures with aim to provide Human Resources Consultancy-Recruitment and staffing solutions in Healthcare, Retail, IT,

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