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36 jobs found
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Senior Executive- Customer Retention- Delhi

Mahindra Holidays and Resorts india limited

Delhi
Full-time1 day ago

Assistant Marketing Manager- Chandigarh

Mahindra Holidays and Resorts india limited

Chandigarh
Full-time1 day ago

Sales Executive / Sr Sales Executive : Tirupathi

Mahindra Holidays and Resorts india limited

Tirupati
Full-time3 days ago

Hiring Freshers - Sales Trainee - COE

Mahindra Holidays and Resorts india limited

Hyderabad
Full-time3 days ago

Walk In Interview for Tele Marketing Executive at Moti Nagar

Mahindra Holidays and Resorts india limited

Delhi
Full-time4 days ago

Sales Executive / Sr Sales Executive / Direct Sales Manager

Mahindra Holidays and Resorts india limited

Bangalore
Full-time4 days ago

Assistant Manager MIS

Mahindra Holidays and Resorts india limited

Delhi
Full-time6 days ago

Sales Executive / Sr Sales Executive / Direct Sales Manager

Mahindra Holidays and Resorts india limited

Bangalore
Full-time6 days ago

Corporate Manager- Information Systems

Mahindra Holidays and Resorts india limited

Mumbai
Full-time1 week ago

Executive Chef - Delhi Jobs

Mahindra Holidays and Resorts india limited

Delhi
Full-time1 week ago

Executive - MIS

Mahindra Holidays and Resorts india limited

Mumbai
Full-time1 week ago

Team Manager: Sales

Mahindra Holidays and Resorts india limited

Delhi
Full-time1 week ago

Unit Head - Sales

Mahindra Holidays and Resorts india limited

Gurgaon
Full-time1 week ago

Assistant Manager - Marketing

Mahindra Holidays and Resorts india limited

Kolkata
Full-time1 week ago

Executive/senior Executive- Sales/ Direct Sales Manager

Mahindra Holidays and Resorts india limited

Gurgaon
Full-time1 week ago

Manager/ Assistant Manager - Sales Trainer

Mahindra Holidays and Resorts india limited

Delhi
Full-time1 week ago

Branch Marketing Manager- Delhi

Mahindra Holidays and Resorts india limited

Delhi
Full-time1 week ago

Assistant Manager Finance -( CA Only)

Mahindra Holidays and Resorts india limited

Mumbai
Full-time1 week ago

Sales Team Manager - Chennai

Mahindra Holidays and Resorts india limited

Chennai
Full-time1 week ago

Hiring Manager - Marketing

Mahindra Holidays and Resorts india limited

Ahmedabad
Full-time1 week ago
Mahindra Holidays and Resorts india limited
Delhi

Senior Executive- Customer Retention- Delhi

  • 1-3 years
  • Travel/ Airlines...
  • Not Disclosed

  • Posted on: Thu Nov 15, 2018
  • Apply before: Mon Jan 14, 2019

Description

Job Purpose:
Manager and retain members who have opted for membership cancellation


Responsibilities:
Manager to retail members by calling/meeting and query resolution:
Calling all the members for meeting
Meeting 80% of the members in person
Understand member query/complaint/constraint
Offer suitable resolution
Collection retention letter and overdue from member
Co-ordinate with Member Experience Team
Co-ordinate with MRD/Sales in order to fulfill the commitment given to member
Keep a track of reason for cancellation raised by Member experience team as informed by member
To ensure that all the interactions assigned to self are resolved within the TAT

Company Information

Mahindra Holidays and Resorts India Ltd. a part of the Infrastructure Sector of the Mahindra Group, brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company's flagship brand is 'Club Mahindra'